Park Place Land Rover
Land Rover Range Rover Recall service at Park Place Land Rover in Dallas, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V387000 · 6,211 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence
Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. Owners were notified of the safety risk with an interim letter mailed August 27, 2020. A second letter will be sent once the remedy is available. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.
NHTSA campaign 19V392000 · 65,385 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence
The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.
NHTSA campaign 15V385000 · 65,352 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.
Consequence
If a vehicle door unlatches, the distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will update the keyless entry software, free of charge. The recall began August 6, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P068.
NHTSA campaign 20V387000 · 6,211 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence
Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. Owners were notified of the safety risk with an interim letter mailed August 27, 2020. A second letter will be sent once the remedy is available. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.
NHTSA campaign 19V392000 · 65,385 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence
The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.
NHTSA campaign 15V385000 · 65,352 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.
Consequence
If a vehicle door unlatches, the distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will update the keyless entry software, free of charge. The recall began August 6, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P068.
NHTSA campaign 15V093000 · 61,793 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2015 Land Rover Range Rover vehicles manufactured August 23, 2012, to February 5, 2015, and 2014-2015 Range Rover Sport vehicles manufactured June 16, 2013, to February 5, 2015. In the affected vehicles, a light weight adult front seat passenger may be improperly classified by the occupant classification system (OCS) and, as a result, the front seat passenger air bag may be disabled.
Consequence
If the front passenger air bag is disabled during a vehicle crash, there is an increased risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will update the OCS software, free of charge. The recall began April 9, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P059.
NHTSA campaign 13V607000 · 3,912 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Range Rover vehicles. In the affected vehicles, due to insufficient clearance, the Supplemental Restraint System (SRS) connector located in the driver and front passenger side seat of the vehicle may become disconnected.
Consequence
If the connector becomes disconnected, the driver and/or passenger seat side air bag may not function. In the event of a crash necessitating side air bag deployment, the seat occupant is at an increased risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will modify the area around the connector to prevent it from becoming disconnected, free of charge. The recall is expected to begin on January 17, 2014. Customers may contact Land Rover at 1-800-637-6837, Option 9. Land Rover's number for this recall is P037.
NHTSA campaign 14V395000 · 40,551 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2010-2015 LR2 and 2012-2013 Range Rover Evoque vehicles. A component within the Occupant Classification System (OCS) Electronic Control Unit (ECU) may fail, resulting in th
Consequence
In the event of a crash necessitating air bag deployment, if the air bag is disabled, the air bag may not deploy or may not deploy properly, increasing the risk of injury to the front seat passenger.
Corrective Action
Land Rover will notify owners, and dealers will update the Restraint Control Module software, free of charge. The recall is expected to begin on August 30, 2014. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for
NHTSA campaign 15V093000 · 61,793 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2015 Land Rover Range Rover vehicles manufactured August 23, 2012, to February 5, 2015, and 2014-2015 Range Rover Sport vehicles manufactured June 16, 2013, to February 5, 2015. In the affected vehicles, a light weight adult front seat passenger may be improperly classified by the occupant classification system (OCS) and, as a result, the front seat passenger air bag may be disabled.
Consequence
If the front passenger air bag is disabled during a vehicle crash, there is an increased risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will update the OCS software, free of charge. The recall began April 9, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P059.
NHTSA campaign 13V607000 · 3,912 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Range Rover vehicles. In the affected vehicles, due to insufficient clearance, the Supplemental Restraint System (SRS) connector located in the driver and front passenger side seat of the vehicle may become disconnected.
Consequence
If the connector becomes disconnected, the driver and/or passenger seat side air bag may not function. In the event of a crash necessitating side air bag deployment, the seat occupant is at an increased risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will modify the area around the connector to prevent it from becoming disconnected, free of charge. The recall is expected to begin on January 17, 2014. Customers may contact Land Rover at 1-800-637-6837, Option 9. Land Rover's number for this recall is P037.
NHTSA campaign 15V042000 · 24,679 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Land Rover Range Rover vehicles manufactured August 16, 2012, to January 8, 2014, and 2014-2015 Land Rover Range Rover Sport vehicles manufactured May 7, 2013, to February 12, 2015. In the affected vehicles, the brake vacuum hose may have been incorrectly routed allowing a hole to be worn ito it.
Consequence
If a hole is worn into the brake vacuum hose, a complete loss of braking assistance could occur, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect the brake vacuum hose and correctly route it, as necessary, free of charge. Any brake vacuum hose that is damaged will be replaced, free of charge. The recall began March 2, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P052.
NHTSA campaign 15V042000 · 24,679 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Land Rover Range Rover vehicles manufactured August 16, 2012, to January 8, 2014, and 2014-2015 Land Rover Range Rover Sport vehicles manufactured May 7, 2013, to February 12, 2015. In the affected vehicles, the brake vacuum hose may have been incorrectly routed allowing a hole to be worn ito it.
Consequence
If a hole is worn into the brake vacuum hose, a complete loss of braking assistance could occur, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect the brake vacuum hose and correctly route it, as necessary, free of charge. Any brake vacuum hose that is damaged will be replaced, free of charge. The recall began March 2, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P052.
NHTSA campaign 20V387000 · 6,211 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence
Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. Owners were notified of the safety risk with an interim letter mailed August 27, 2020. A second letter will be sent once the remedy is available. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.
NHTSA campaign 19V392000 · 65,385 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence
The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.
NHTSA campaign 15V385000 · 65,352 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.
Consequence
If a vehicle door unlatches, the distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will update the keyless entry software, free of charge. The recall began August 6, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P068.
NHTSA campaign 20V387000 · 6,211 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence
Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. Owners were notified of the safety risk with an interim letter mailed August 27, 2020. A second letter will be sent once the remedy is available. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.
NHTSA campaign 19V392000 · 65,385 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence
The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.
NHTSA campaign 15V385000 · 65,352 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.
Consequence
If a vehicle door unlatches, the distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will update the keyless entry software, free of charge. The recall began August 6, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P068.
NHTSA campaign 15V093000 · 61,793 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2015 Land Rover Range Rover vehicles manufactured August 23, 2012, to February 5, 2015, and 2014-2015 Range Rover Sport vehicles manufactured June 16, 2013, to February 5, 2015. In the affected vehicles, a light weight adult front seat passenger may be improperly classified by the occupant classification system (OCS) and, as a result, the front seat passenger air bag may be disabled.
Consequence
If the front passenger air bag is disabled during a vehicle crash, there is an increased risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will update the OCS software, free of charge. The recall began April 9, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P059.
NHTSA campaign 13V607000 · 3,912 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Range Rover vehicles. In the affected vehicles, due to insufficient clearance, the Supplemental Restraint System (SRS) connector located in the driver and front passenger side seat of the vehicle may become disconnected.
Consequence
If the connector becomes disconnected, the driver and/or passenger seat side air bag may not function. In the event of a crash necessitating side air bag deployment, the seat occupant is at an increased risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will modify the area around the connector to prevent it from becoming disconnected, free of charge. The recall is expected to begin on January 17, 2014. Customers may contact Land Rover at 1-800-637-6837, Option 9. Land Rover's number for this recall is P037.
NHTSA campaign 14V395000 · 40,551 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2010-2015 LR2 and 2012-2013 Range Rover Evoque vehicles. A component within the Occupant Classification System (OCS) Electronic Control Unit (ECU) may fail, resulting in th
Consequence
In the event of a crash necessitating air bag deployment, if the air bag is disabled, the air bag may not deploy or may not deploy properly, increasing the risk of injury to the front seat passenger.
Corrective Action
Land Rover will notify owners, and dealers will update the Restraint Control Module software, free of charge. The recall is expected to begin on August 30, 2014. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for
NHTSA campaign 15V093000 · 61,793 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2015 Land Rover Range Rover vehicles manufactured August 23, 2012, to February 5, 2015, and 2014-2015 Range Rover Sport vehicles manufactured June 16, 2013, to February 5, 2015. In the affected vehicles, a light weight adult front seat passenger may be improperly classified by the occupant classification system (OCS) and, as a result, the front seat passenger air bag may be disabled.
Consequence
If the front passenger air bag is disabled during a vehicle crash, there is an increased risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will update the OCS software, free of charge. The recall began April 9, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P059.
NHTSA campaign 13V607000 · 3,912 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Range Rover vehicles. In the affected vehicles, due to insufficient clearance, the Supplemental Restraint System (SRS) connector located in the driver and front passenger side seat of the vehicle may become disconnected.
Consequence
If the connector becomes disconnected, the driver and/or passenger seat side air bag may not function. In the event of a crash necessitating side air bag deployment, the seat occupant is at an increased risk of injury.
Corrective Action
Land Rover will notify owners, and dealers will modify the area around the connector to prevent it from becoming disconnected, free of charge. The recall is expected to begin on January 17, 2014. Customers may contact Land Rover at 1-800-637-6837, Option 9. Land Rover's number for this recall is P037.
NHTSA campaign 15V042000 · 24,679 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Land Rover Range Rover vehicles manufactured August 16, 2012, to January 8, 2014, and 2014-2015 Land Rover Range Rover Sport vehicles manufactured May 7, 2013, to February 12, 2015. In the affected vehicles, the brake vacuum hose may have been incorrectly routed allowing a hole to be worn ito it.
Consequence
If a hole is worn into the brake vacuum hose, a complete loss of braking assistance could occur, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect the brake vacuum hose and correctly route it, as necessary, free of charge. Any brake vacuum hose that is damaged will be replaced, free of charge. The recall began March 2, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P052.
NHTSA campaign 15V042000 · 24,679 vehicles affected
Defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Land Rover Range Rover vehicles manufactured August 16, 2012, to January 8, 2014, and 2014-2015 Land Rover Range Rover Sport vehicles manufactured May 7, 2013, to February 12, 2015. In the affected vehicles, the brake vacuum hose may have been incorrectly routed allowing a hole to be worn ito it.
Consequence
If a hole is worn into the brake vacuum hose, a complete loss of braking assistance could occur, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Corrective Action
Land Rover will notify owners, and dealers will inspect the brake vacuum hose and correctly route it, as necessary, free of charge. Any brake vacuum hose that is damaged will be replaced, free of charge. The recall began March 2, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P052.
5 common questions answered
NHTSA recall information identifies Door Lock concerns that can leave a door apparently closed but unlatched, creating a crash or occupant-fall risk. Air Bag recalls address a passenger air bag that may be disabled by incorrect occupant classification and seat-side air bags that may not function if a connector disconnects. Brake recalls involve a vacuum hose that can wear through, potentially causing loss of braking assistance and longer stopping distances. Waiting can leave an unresolved safety concern on the road. A prompt VIN check shows whether your vehicle needs the manufacturer’s inspection, software update, connector modification, hose routing, or replacement remedy.
Park Place Land Rover is your authorized Land Rover destination in Dallas, TX, serving drivers from Irving, Grapevine, Coppell, Southlake, Fort Worth, and nearby North Texas communities. Our factory-trained technicians use manufacturer diagnostic tools, approved procedures, and OEM parts when a recall remedy requires replacement or repair. Eligible manufacturer safety recall work is performed at no charge to the owner. From a Door Lock software update to an Air Bag system correction or Brake hose inspection, our team is prepared to help you understand the repair and complete it correctly. Trust Park Place Land Rover for focused, reassuring recall service.
Start with the VIN: contact Park Place Land Rover or use NHTSA.gov to check recall status. Bring your 2013 Land Rover Range Rover to our Dallas service department so a technician can confirm the campaign and complete the specified remedy. If you received a notice, noticed a safety concern, or simply are unsure whether earlier work was completed, schedule an appointment anyway—the VIN check is free. Our team can explain the process, arrange the appropriate inspection, and help you move forward with confidence. Do not postpone a potential door, air-bag, or brake safety repair.
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